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SERVICE & SUPPORT

From installation and training, to customized support packages, we have you covered. 

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ENGINEER, FURNISH & INSTALL

SUPPORT PACKAGES

TRAINING

ENGINEER, FURNISH & INSTALL

Our knowledgeable and experienced networking professionals are available to design, implement, and optimize customer networks. 

 

The Professional Services team is a part of a cross-functional team responsible for orgainization and product planning that leverage extensive experience in building innovative networking solutions, tailored specially to individual customer requirements.

SUPPORT PACKAGES

ESS Networks provides enhancement and maintenance support resources during the operational lifetime of your products. We supplement the resources of your operations staff; it provides them with access to a wealth of expertise, both online and via telephone and a range of hardware advance replacement options. 

 

We provide remote support augmenting your staff's ability to maintain and operate your device, and ensuring that your device performs at its highest possible levels of performance and longevity.

TRAINING

We offer comprehensive technical training on a variety of products and technologies using fiber optic, copper pairs, and wireless radio. 

 

Our formal training sessions include an effective mix of classroom learning and practical lab exercises on subjects including; engineering and design, installation and turn-up, and maintenance and repair. 

 

Training can be delivered onsite at a customer's location, at our facility, or in some cases by webinar. 

 

Customized training agendas, ranging from high level overview to detailed specific applications, can be provided.

EF&I
Support Packages
Training
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